NONCONFORMANTIES AND CORRECTIVE ACTIONS Module
Reporting / Non-Quality / Complaints / Work Accidents / Near-Misses / Near Past / Corrective and Preventive Actions / Investigations / Case Analysis
Reduces risks and costs
- Enables employees on the move, customers and suppliers to report a problem via the internet and the web portal to reduce response times and improve communications.
- Facilitates and promotes employee participation in continual improvement and prevention.
- Reduces the number of problems or unreported situations.
- Ensures all situations and incidents are handled quickly.
Increases access and quality of information
- Decentralize updating and consulting of information through a multi-user and multisite system.
- Facilitates follow-ups.
- Easily and quickly measures performance, identifies weaknesses to better target actions.
- Shares and communicates results with those who need them with minimal effort.
- Provides quality information, accurate, real-time, centralized and accessible at your fingertips.
Efficiency and productivity
- Eliminates paper forms and spreadsheets and replaces them with electronic forms and a database.
- Eliminates the transcription of information.
- Simplifies and facilitates the process of reporting non-compliant situations and suggestions.
- Eliminates delays and intermediaries.
- Saves time and increases the time available for more added value tasks.
- Eliminates oversights and delays thanks to automatic reminders and dashboards.
Security, compliance and trust
- Facilitates the conservation and protection of past data and provides maximum traceability effortlessly.
- Increases the trust of listeners, customers and partners.
- Facilitates internal and external audits.
Management of all types of situations
- Support for all types of situations, operational, quality, environment and health and safety in the workplace:
- Operational problems (breakdowns, disruptions, etc.)
- Quality issues (suppliers, during production, final inspection, after-sales service, etc.)
- Requests for exemption
- Requests for information
- Incidents and environmental spills
- Work accidents
- Standard exceedances
- Offenses and requests for action by the authorities
- Near misses and dangerous situations
- Non-conforming situations following an audit, inspection, verification, calibration, etc.
- Opportunities for improvement
- Secure mobile reporting (intranet / internet / tablets / phones). See Web Portal module.
- Ability to attach documents, files and URL links anywhere and anytime.
- Support for all stages:
- Decision / classification
- Causes analysis
- Immediate, corrective and preventive actions
- Risk Review
- Verification of effectiveness
- Frequency and cost analysis
- Automation of processes and communications through workflows.
- Automatic reminders with escalations in case of delay.
- Easy tracking thanks to dashboards.
- Quick identification of delays thanks to dashboards.
Measure, disseminate and share results
- Statistical analysis tools (Pareto and histogram).
- Dissemination and sharing of graphs for real-time monitoring on managers' dashboards.
- Numerous reports and performance indicators available.
Archiving / Preservation / Traceability
- Archiving and protection of inactive information.
- Flexible and fully customizable.
- Multiuser, multisite and multi-standard.
- Meets the requirements of standards such as ISO, AS, IATF, OHSAS, FSC, SFI, HACCP, CSA, BNQ and other similar standards.